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Sorting Contact Field View

By clicking on the column header of a featured contact field on your Contact page, you can change how the... Read More

Setting the Language for a Contact

We allow you to set each of your contacts’ language preferences. Once set, these will be the languages in which... Read More

Contact Statuses

A contact’s status will affect their group membership and whether they can receive outgoing messages or send incoming messages. Active... Read More

Adding and Updating a Contact Field

When a contact field is created, the default value is null unless the field is imported with a pre-existing value.... Read More

Editing Default Fields

Default fields can be added and edited manually via the Update Contact dialogue located within each contact’s profile page. Default... Read More

Importing Contacts

Importing contacts allows you to add entire groups of contacts to our platform using a simple XLS (MS Excel) spreadsheet.... Read More

Sending Manual Messages to Contacts or Groups

There are two options for sending manual messages, which are outside of flows, to your contacts.  To send a message... Read More