When viewing your featured fields on the Contacts page, you will see that they are organized left to right starting... Read More

Depending on the channel type, such as Twilio, a contact will automatically be placed in the ‘Stopped’ folder in the... Read More

To create a contact: Navigate to the “Contacts” tab. Click the “Create a Contact” box in the bottom left corner... Read More

A contact is an end-user that has interacted or will interact with your account. Communication with contacts occurs via a... Read More

Using the ‘Last Seen On’ field in a campaign or a contact search is helpful in identifying contacts who’ve last... Read More

Recall that each contact is assigned attributes, called contact fields, that hold values such as their names, phone numbers, and... Read More

Contact addresses are a type of default contact field, just like Name and Groups. Contact addresses can be added, edited... Read More

A contact can have 3 possible statuses: Active – The contact will receive your outbound messages and can send incoming... Read More

To export a contact group, first navigate to the “Contacts” tab in your account: Next, click the ☰ menu icon... Read More

In addition to searching for contacts by name or phone number, you can place queries in the search bar on... Read More