Add your first channel A channel is a phone number or social network account which we can use to send... Read More

Sending a message to a group of contacts is as easy as creating a flow. Once you’ve created your flow,... Read More

A flow is a visual representation of conditional branch logic that’s applied to your contacts once they enter it. Once... Read More

Use the Send an Email action to send an email from within a flow. The resulting email may contain values... Read More

In the Messages tab, you’ll notice that some incoming messages are found in the Inbox while others are in Flows.... Read More

Depending on the channel type, such as Twilio, a contact will automatically be placed in the ‘Stopped’ folder in the... Read More

A contact is an end-user that has interacted or will interact with your account. Communication with contacts occurs via a... Read More

Recall that each contact is assigned attributes, called contact fields, that hold values such as their names, phone numbers, and... Read More

A contact can have 3 possible statuses: Active – The contact will receive your outbound messages and can send incoming... Read More